Terms of Service

These Terms of Service ("Terms") govern your use of Debridge LLC's ("Company," "we," "us," or "our") crypto hardware wallet products, software, website, and related services (collectively, the "Services"). By purchasing, accessing, or using our Services, you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Acceptance of Terms

By purchasing, downloading, installing, or using any DEBRIDGE product or service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Debridge LLC. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

1.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements. If you are using our Services on behalf of an organization, you must have the authority to act on behalf of that organization.

1.2 Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after any modifications constitutes acceptance of the updated Terms. If you do not agree to the modifications, you must discontinue use of our Services.

2. Description of Services

DEBRIDGE provides cryptocurrency hardware wallet solutions designed to secure digital assets through advanced cryptographic technology. Our Services include:

• Hardware wallet devices for cryptocurrency storage and transaction signing
• Companion software applications for device management
• Firmware updates and security patches
• Customer support and technical assistance
• Documentation and educational resources
• Warranty and repair services

2.1 Product Specifications

Product specifications, features, and compatibility information are provided for informational purposes and may be subject to change without notice. We strive to ensure accuracy but do not guarantee that all product information is error-free or current. Users are responsible for verifying compatibility with their systems and intended use cases.

3. User Responsibilities

3.1 Account Security

You are responsible for maintaining the security of your account credentials, including usernames, passwords, and any authentication methods. You must notify us immediately of any unauthorized access to your account or any other security breach. You are liable for all activities that occur under your account, whether authorized or not.

3.2 Proper Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

• Use our Services for any illegal activities or to facilitate illegal transactions
• Attempt to reverse engineer, disassemble, or modify our hardware or software
• Use our Services to store or transact with cryptocurrencies obtained through illegal means
• Interfere with or disrupt the integrity or performance of our Services
• Attempt to gain unauthorized access to our systems or networks
• Use automated means to access our Services without express written permission
• Violate any applicable laws, regulations, or third-party rights

3.3 Cryptocurrency Management

You acknowledge and understand that:

• You are solely responsible for managing your private keys and seed phrases
• Loss of private keys or seed phrases may result in permanent loss of cryptocurrency
• We do not have access to your private keys and cannot recover lost cryptocurrencies
• Cryptocurrency transactions are irreversible once confirmed on the blockchain
• You are responsible for understanding the risks associated with cryptocurrency ownership

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and design, are owned by Debridge LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

4.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for their intended purpose. This license does not include the right to resell, redistribute, or commercially exploit our Services or any portion thereof.

4.3 User Content

You retain ownership of any content you provide to us through our Services. However, by providing content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, and display such content as necessary to provide our Services.

5. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

5.1 Cryptocurrency Privacy

Our hardware wallets are designed with privacy-by-design principles. We do not collect, store, or have access to your private keys, seed phrases, or transaction data. Your cryptocurrency activity remains private and under your exclusive control.

6. Payment Terms

6.1 Pricing and Payment

Prices for our products and services are stated in US Dollars unless otherwise specified. Payment is due at the time of purchase. We accept various payment methods as displayed during the checkout process. All payments are processed securely through third-party payment processors.

6.2 Taxes

You are responsible for paying all applicable taxes, duties, and fees associated with your purchase. Prices displayed may not include applicable taxes, which will be calculated and added during checkout based on your billing address.

6.3 Refunds

Refunds are governed by our separate Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy for detailed information about return eligibility and procedures.

7. Warranties and Disclaimers

7.1 Limited Warranty

Our products come with a limited warranty as detailed in our Limited Warranty document. This warranty covers manufacturing defects and hardware failures under normal use conditions for the specified warranty period.

7.2 Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY SET FORTH IN OUR LIMITED WARRANTY, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND COURSE OF DEALING.

7.3 No Warranty for Cryptocurrency

WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE VALUE, SECURITY, OR LEGAL STATUS OF ANY CRYPTOCURRENCY. CRYPTOCURRENCY VALUES ARE HIGHLY VOLATILE AND MAY RESULT IN SIGNIFICANT FINANCIAL LOSS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEBRIDGE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.

8.1 Cryptocurrency Losses

WE ARE NOT LIABLE FOR ANY LOSSES OF CRYPTOCURRENCY OR DIGITAL ASSETS, WHETHER DUE TO USER ERROR, TECHNICAL FAILURES, SECURITY BREACHES, OR ANY OTHER CAUSE. YOU ACKNOWLEDGE THAT CRYPTOCURRENCY TRANSACTIONS ARE IRREVERSIBLE AND THAT WE CANNOT RECOVER LOST FUNDS.

8.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless Debridge LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you provide through our Services

10. Dispute Resolution

10.1 Informal Resolution

Before filing any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting our customer support team. We will work in good faith to resolve any concerns you may have.

10.2 Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Dallas, Texas, unless both parties agree to a different location.

10.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action, mass action, or other representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

11. Governing Law

These Terms and any disputes arising from or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in the federal or state courts located in Dallas, Texas.

12. Termination

We may terminate or suspend your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination shall remain in effect after termination of these Terms.

12.1 Effect of Termination

Upon termination, you must cease all use of our Services and may be required to return or destroy any proprietary materials in your possession. Termination does not affect any obligations that accrued before the effective date of termination.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Limited Warranty, constitute the entire agreement between you and Debridge LLC regarding the use of our Services and supersede all prior agreements and understandings.

13.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13.3 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms without restriction.

13.4 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms are effective as of the date you first use our Services and remain in effect until terminated in accordance with the provisions herein.